Refund and Cancellation Policy for Poultry Star
We want you to be completely satisfied with your purchase at Poultry Star. If you are not satisfied, please follow the terms outlined below for refunds and cancellations.
1. Refunds
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Eligibility: To be eligible for a refund, the product must be unused and in the original packaging.
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Process: Refund requests must be made within 1-2 days of receiving the product.
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Refund Timeline: Refunds will be processed within a minimum of 3 days to a maximum of 7 business days after receiving and approving your return.
2. Cancellations
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Within 6 Hours: Orders can be canceled within 6 hours of placement for a full refund.
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After 6 Hours: Cancellations beyond this period may incur a restocking fee or may not be eligible for a refund, depending on the product/service.
3. How to Request a Refund or Cancellation
- Contact Information:
Email: info@poultrystar.com
Phone: +91 9790214417 - Required Details: Provide your order number and reason for the request.
4. Shipping Costs
- Non-Refundable: Shipping costs are non-refundable.
- Return Shipping: Customers are responsible for return shipping charges unless
otherwise stated.